Information we collect
We may collect information you provide directly — such as your name, email address, phone number, company name, project details, and files you share for a quote or engagement.
We also collect limited technical data automatically when you browse our site, including IP address, browser type, device information, and pages visited. This helps us improve performance and security.
How we use your information
- Respond to inquiries and provide quotes for our services
- Deliver creative work you have commissioned from us
- Send project updates, invoices, and account-related communication
- Improve our website, services, and client experience
- Comply with legal obligations and prevent misuse of our platform
When we share information
We do not sell your personal information. We may share data with trusted service providers who help us operate our business — such as hosting, email, payment processing, or analytics tools — only as needed to perform those services.
We may also disclose information if required by law or to protect the rights, safety, and security of Trivox, our clients, or others.
How long we keep data
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, complete active projects, meet legal requirements, or resolve disputes.
Your choices and rights
To make a privacy request, contact us at info@trivox.com.
- Request access to the personal information we hold about you
- Ask us to correct or update inaccurate information
- Request deletion of your data, subject to legal and contractual limits
- Opt out of non-essential marketing communications at any time
Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve usability. You can control cookies through your browser settings.
Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your data, email us at info@trivox.com.